The second-hand marketplace Users Express Anger Regarding Sizing Updates
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Modifications
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.